Thursday, September 17, 2015

OK. This is here I use this blog to rant a little. This rant is aimed at the new eBay return policies that are going to be required to maintain "Top-Seller" status but more importantly the 20% discount received off of the monthly eBay fees charged to the sellers.

Currently eBay allows sellers to determine their own return policies including not accepting returns which for some sellers is important because these returned items cannot be resold and must simply be discarded. 

eBay's new policy going into effect February 2016 will require all sellers that wish to maintain their "Top-Seller" status AND their 20% discount to offer 30 day money back return policies. This is in addition to their older policy changes requiring free shipping and other things in order to maintain this "Top-Seller" status.

This new policy (at least for this eBay seller) will result in a further decline in sales as we WILL NOT offer 30 day money back guarantees on products that we currently do not offer returns. We will also be RAISING our prices by 20% to make up for the discount we are losing. Over the past couple of years our eBay sales have been steadily declining and our Amazon sales have been steadily INCREASING due to the understanding by Amazon that their revenue is derived from the sellers NOT from the buyers. It is up to the individual sellers as to how we choose to handle our customers not eBay. 

eBay seems to have lost sight of the fact that the sellers keep the lights on in their building NOT the buyers. eBay's reply to our concerns is this, "We need to create a safe place for your buyers to shop. If there were no buyers there would be no sellers". Our reply to this which seemed to go unheard was that "without sellers there would be no eBay and that we will take care of our own customers but in the meantime we are eBay's customers and what are they doing to take care of their customers?" We also tried to impress upon them that "the policies being initiated were going to do nothing except result in higher prices for the precious buyers that they were bending so far over backwards to protect and that this energy and should be more focused on helping the people (sellers) that keep them employed". This reply got us nothing except un-invited to participate in further eBay seller forums. 

It was good while it lasted but this seller is now focusing all of our energy on building our Amazon presence. At Amazon they understand things a little more clearly than at eBay. We will keep our eBay store open with higher prices and a "No Return" policy on some of our items. We wish them luck. They are going to need it.

Friday, August 14, 2015

We have one set of Otis Inc LA Titanium Lug Bolts ON SALE for BMW and MINI! They are OEM size M14x1.25x27, cone seat, hex 17. Regular price $699. ON SALE $599! Call or email today! Toll-free 855.Otis.Inc (684.7462) or sales@OtisIncLA.com

Thursday, July 30, 2015

Otis Inc LA Wheel Spacer Package on a new Alfa Romeo

 4C for our friends at Maranello Sports in Canada. Looks 

GREAT!

 

Sunday, July 19, 2015


NEW ITEM! CHECK IT OUT! 
Call or email to get yours today! Toll-free 855.684.7462 or sales@OtisIncLA.com

Thursday, July 9, 2015

NEW Otis Inc LA FIAT SPACER PACKAGES in STOCK NOW! CLICK HERE!
5mm and 10mm packages available BLACK w BLACK  bolts!
Also NOW in STOCK, 5/98 bolt patterns for the new Fiat 500X Crossover!
Alfa Romeo 4C packages coming soon!
Call toll-free 855.Otis.Inc (684.7462) or email sales@OtisIncLA.com

Wednesday, June 24, 2015

We have one set of Otis Inc LA Titanium Lug Bolts ON SALE for BMW and MINI! They are OEM size M14x1.25x27, cone seat, hex 17. Regular price $699. ON SALE $599! Call or email today! Toll-free 855.Otis.Inc (684.7462) or sales@OtisIncLA.com

Sunday, May 31, 2015

At Otis Inc LA we get a ton of emails every day but once in a while we get one that makes us feel good. Thank you Tony Z! : I just wanted to say thank you again for the quick and excellent product shipped for my Sebring. This car really is my baby, and I've been adding to it piece by piece. Your wheel accessories are spot on and always a great fit and tremendous quality. I look forward to purchasing from you guys again. Then again that would mean something broke, but at least I feel good about the assurance your products give me. :) Have a nice day. Tony Z