So, after 20+ years of selling on eBay with the ability to list with "no returns accepted" eBay is no longer allowing sellers in the eBay Motors Part & Accessories category to sell without agreeing to accept returns.
eBay buyers are among the most ignorant, illiterate buyers out there. They don't read the listings. They look at the title, look at the picture, look at the price and click "buy".
By not accepting returns we avoided the issue of having to be a victim to the lowest echelon of online buyers. After they changed all of our listings to "returns accepted" we received three returns in three days. That is more than we used to receive in a year.
We didn't make a lot of money on eBay but it definitely helped every month. They are not willing to give us an exemption for us to continue to list and sell with no returns accepted. When we asked why they said "we want to have a safe place for your customers to shop". I reminded them that those are OUR customers and that we are THEIR customers and asked what they are doing for THEIR customers. That question went unanswered.
It is too bad that eBay is alienating the sellers that keep the lights on in their building and sign their paychecks (buyers generate $0 for eBay). I know we cannot be the only eBay sellers facing this decision. We know they don't care but this is a little cathartic to write.
As of today Otis Inc LA will no longer be selling on eBay. All of our products can be found on the website www.OtisIncLA.com or by calling us toll-free at 855.Otis.Inc (684.7462)
